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How Launchpad Helped HomePoint Find Clarity

Alabama Launchpad’s role in HomePoint’s founder journey is a case study in timing, feedback, and disciplined iteration. Weeks after launching—and days before their first scheduled pitch—the team withdrew when their daughter was born, creating space to reassess and validate. Over the next year, they secured customers and revenue while deciding whether HomePoint would be an industry tool or a full-stack platform. When they returned to Launchpad, advisors probed pricing, value, and viability, prompting changes and a bolder vision. Mentors urged them to “shoot for the stars,” rebuild their deck for venture-scale outcomes, and prove the upside with numbers and traction. The result: greater clarity, stronger economics, and momentum to scale.

Key Takeaways

Withdrawing from the first Launchpad pitch opened space for clarity.

A birth-weekend conflict led HomePoint to pause and spend a year validating the model before reapplying.

A year of validation and traction reshaped their direction.

They gained customers and revenue, returning with proof—not just plans.

Advisors challenged assumptions about pricing and viability.

Launchpad feedback pushed changes to pricing and sharpened their value focus.

Thinking like a venture-scale company changed everything.

Mentors urged them not to “belittle” the opportunity and to model true potential.

Coaching and structure accelerated their growth.

The caliber of Launchpad coaches provided invaluable accountability and guidance.

“It was really a blessing in disguise because we took that year to then really figure out what the business was… It let us become a stable model that we fully believed in.”



Why a Hard Pause Became an Advantage

For decision-makers, timing can be as decisive as strategy. When HomePoint’s founders realized their daughter would arrive the weekend before their first Alabama Launchpad pitch, they withdrew. That pause—difficult but deliberate—created space to make better decisions. Over the following year, they clarified whether HomePoint should become a tool for the industry or stand as a full entity delivering a transparent, tech-forward buying and selling experience. The time off-stage became a practical advantage, not a setback.

A Year of Proof before the Next Pitch

Rather than refine a deck in isolation, the team validated in the market. They added customers, generated revenue, and built conviction. When they re-entered Launchpad, they brought proof—real usage, real feedback, and a sharper articulation of value. That context elevated the advisory conversation from hypotheticals to the levers that matter: pricing, packaging, and the path to scale.

Advisors Who Push Past “Good”

Launchpad advisors didn’t accept “good enough.” One mentor directly questioned model viability, prompting the founders to revisit pricing and dig deeper into what customers would truly pay for. This kind of candor is uncomfortable—and indispensable—because it reframes decisions around buyer value, not founder preference. The process led HomePoint to adjust pricing and crystalize the offer. For other leaders, this is the hidden benefit of programs like Launchpad: structured, high-quality skepticism that upgrades the plan.

From Modest Plan to Venture-Scale Thinking

Mentors also challenged the team to stop “belittling” the scope of the opportunity. They urged HomePoint to “shoot for the stars,” rebuild the pitch for a venture-scale outcome, and test whether the numbers could credibly support that ambition. Doing the work revealed more than optimism; it surfaced evidence that the business “could be something special.” For executives evaluating innovation bets, this is a repeatable exercise: pressure-test the ceiling, not just the floor.

Coaching, Structure, and Momentum

HomePoint credits Launchpad’s coaching model for accelerating execution. Regular feedback, positive and negative, raised standards and kept the team focused. Just as important, the advisor network continued beyond the program—an invaluable resource for a bootstrapped startup. Even amid new parenthood and full-time work, the structure forced productive constraints: show up, do the work, and build the plan. That discipline translated into traction and confidence.

Takeaways for Decision-Makers

  • Make decisive pauses when context shifts; use the time to validate in the market.
  • Invite tough questions about pricing and value; let buyers, not preferences, define the offer.
  • Model venture-scale scenarios to expose hidden upside and weak assumptions.
  • Leverage coaching and advisory structure to compress cycles and sustain momentum.

FAQs

How did Alabama Launchpad help clarify HomePoint’s direction?

Short answer : Launchpad’s advisors questioned viability, pricing, and value, pushing HomePoint to refine its model and validate with customers before reapplying. Long answer : In their first attempt, life timing forced HomePoint to step back; in the year that followed, they gained customers and revenue. When they returned, Launchpad advisors went straight to the core levers: Is the model viable? What will buyers truly pay for? That scrutiny led to pricing changes and a clearer articulation of value. Mentors then pushed the team to build for venture-scale, not incremental growth, and to prove the upside with numbers. The combination of market validation and structured feedback produced strategic clarity and a stronger growth plan.

Why did the founders say skipping the first pitch was a “blessing in disguise”?

Short answer : It created space to test the business, gain customers, and choose between an industry tool and a full entity—returning with proof and conviction. Long answer : Their daughter’s birth overlapped with the first pitch, so they withdrew. That pause let the team confront a strategic fork: become a tool for others or control the full experience. Over the year, they added customers and revenue, settling on a model they “fully believed in.” By the time they re-entered Launchpad, they had a product in use and a clearer narrative, which elevated the advisory dialogue from hypotheticals to pricing, packaging, and scale. The pause wasn’t lost time; it was high-yield preparation.

What changed in HomePoint’s pricing and business model?

Short answer : Mentor feedback questioned viability and value, prompting the team to “dig deeper,” adjust pricing, and focus on what customers would actually pay for. Long answer : During the fall competition, advisors asked whether the model truly worked and what part of the service customers valued most. That pushed the founders to revisit price structure and packaging, aligning the offer with willingness to pay in residential real estate. The effect was twofold: improved clarity on unit economics and a more compelling narrative for growth. With a pricing model better matched to value delivered, HomePoint could plan scale with greater confidence.

How did Launchpad change the team’s ambition and planning?

Short answer : Mentors told them not to “belittle” the opportunity—build the deck for venture-scale and prove the upside with numbers and traction. Long answer : Advisors reframed the conversation from “what’s safe” to “what’s possible if you execute.” The team rebuilt its plan to reflect a venture-scale thesis and tested assumptions against a bigger market opportunity. Doing the work provided evidence, not just optimism: the model could support a larger outcome. That shift energized the founders and clarified where investment and focus would generate the highest return.

What did the founders value most about Launchpad’s structure and coaching?

Short answer : Consistent coaching, high-caliber advisors, and accountability—resources they describe as “invaluable,” even beyond the program. Long answer : Caroline and Trevon highlighted the benefit of being “pushed” by coaches who offered both positive and critical feedback. That cadence created focus amid demanding schedules—new parenthood, a full-time job, and startup responsibilities—and accelerated execution on the plan and pitch. Equally important, the advisor network remained accessible after the program, giving the team an experienced sounding board without the typical cost burden for a bootstrapped startup. They call that access “invaluable,” regardless of competition outcome.

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Connect with Alabama Launchpad to explore how our advisors, coaching, and structure can help your team pressure-test pricing, validate faster, and plan for venture-scale outcomes.

More About Alabama Launchpad

Established in 2006, Alabama Launchpad is Alabama’s most active early-stage seed fund investor, driving innovation and job growth through startup competitions and ongoing mentoring for Alabama entrepreneurs. . It is the state’s longest-running business plan and pitch competition. Over the past 19 years, Alabama Launchpad has invested more than $6.6 million in 124 Alabama startups. The winning startup companies have generated more than 1,600 jobs for the state and have a combined post-money valuation of more than $1 billion.

More About Our Partner, Innovate Alabama

Innovate Alabama is Alabama’s first statewide public-private partnership focused on entrepreneurship, technology and innovation with a mission to help innovators grow roots here in Alabama. Innovate Alabama was established to implement the initiatives and recommendations set forth in the Alabama Innovation Commission’s report, including smart policy solutions that will create a more resilient, inclusive and robust economy to remain competitive in a 21st-century world. With founding CEO Cynthia Crutchfield leading the charge, Innovate Alabama is also made up of a board of 11 innovation leaders appointed by Gov. Ivey, collaborating across sectors to advance industries, drive technology and facilitate an environment where innovation and entrepreneurship thrive. Learn more about Innovate Alabama at www.innovatealabama.org.